TT, West Union and BTC
Q1: Are you trading company or manufacturer?
A1: We are chemical factory in China. So we can provide wholesale price and product customization
Q2: How to confirm the product quality before placing an order?
1) You can get free samples of some products, just pay the basic fee for us.
2) You can also send us the specifications or your requirements, and we will customize the product for you.
Q3: How long is your delivery time?
A3: Generally 1-3workkdays after order confirmed
Q4: What’s your terms of payment?
A4: We can accept various payment methods, western union, T/T, BTC( bitcoin)etc.
Q5: What is the regular MOQ for your products?
A5: For the high value product, our MOQ starts from 1g and generally starts from 10g.For other low value product, our MOQ starts from 100g and 1kg.
Q6:How do you treat quality complaint?
A: All our products are strictly tested by our QC, and confirmed by QA; unqualified material will not be released to customer.
In case any quality problem is confirmed to be caused by us, we will replace the goods or refund your payment immediately.